Terms of Service

Scope

These terms govern your use of ra‑planet.com and purchases made through our store. By ordering, you agree to these terms.

Products & Availability

We craft small‑batch natural products. Availability and batch characteristics may vary. We may limit quantities and refuse orders for valid reasons.

Pricing & Payment

Prices are listed in local currency and include applicable taxes where stated. Payment is processed securely by our payment providers. Orders are confirmed upon successful payment.

Shipping

Shipping methods, costs, and delivery estimates appear at checkout and in our Shipping Policy. Delays outside our control (customs, weather) are not guaranteed.

Returns

Please review the Returns Policy for eligibility, timelines, and instructions. Hygiene‑sensitive items may be non‑returnable if opened.

User Conduct

You agree not to misuse the site, attempt unauthorized access, or interfere with services. We may suspend accounts for violations.

Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the site or products. Nothing limits rights that cannot be excluded by law.

Changes

We may update these terms. Material changes will be posted with a new effective date.

Contact

Questions? Email hello@ra-planet.com.