Returns Policy

We want every RA Planet order to arrive safely, as expected, and in excellent condition.

Eligibility

Return requests should be submitted promptly after delivery and include order number, item details, and a clear reason.

Items should be unused and in original condition unless the product arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If your item is damaged, defective, or incorrect, contact us and include photos so we can resolve quickly.

Refund Timing

Approved refunds are issued back to the original payment method, with processing time depending on your payment provider.

Last updated: April 2, 2026